People often confuse property maintenance and management. They're very different. This article discusses property maintenance, including its benefits.
Property management companies aim to preserve and increase owner property values. Tenant requests should be handled quickly, and owners should be able to track their money. A competent manager does all this with the help of internal staff and vetted, qualified vendors.
Property maintenance isn't just for commercial or multi-tenant buildings. Regular contractor maintenance has many benefits. Small problems can be prevented from becoming costly. Maintaining your home's appearance and condition can boost its value. Property maintenance isn't as expensive as you think when you consider the costs it prevents.
We have a wide range of property maintenance Melbourne services at Hitch Property Constructions.
What is property maintenance?
Residential property maintenance includes cleaning, safety checks, and repairs. Tenant and guest satisfaction improves a company's reputation. This reputation increases tenant retention and visitor repeat business.
The majority of property maintenance is reactive. Walkthroughs, cleaning, and HVAC filter replacements are routine. Drain clogs, appliance failures, and flooding require reactive maintenance.
Property management and property maintenance are very different. People hire property maintenance when they don't have time to do it themselves. We can help busy landlords and business owners. We protect your property from daily foot traffic.
Types of property maintenance workers
Property maintenance workers include a manager, technician, and janitor.
The property manager maintains a liveable or visitable environment. This includes maintaining a clean property and working appliances. The property manager assigns janitors regular cleaning tasks to maintain cleanliness. The manager assigns tenant and guest work requests to the maintenance technician to ensure customer satisfaction. Faster is better for the technician.
The technician manages outside contractors who service elevators, HVAC units, and other specialised systems.
Example of property maintenance
A resident of an apartment complex discovers a leak coming from the ceiling, and as a result, they make a maintenance request through the community's online portal. This request is relayed to the property manager, who then selects a suitable technician to handle it. After the technician has found a solution that will only be temporary, they will get in touch with a plumbing contractor who will fix the issue for good.
This process can take hours or days, but true professionals will fix the leak as quickly as possible by leveraging the skills of in-house technicians and building relationships with local plumbers.
Buildings that utilise property maintenance
This benefits apartment complexes, hotels, and retirement homes. These buildings usually need a boiler, HVAC units, and elevators. Hallways, common areas, and parking lots also need cleaning.
This can be applied to any of these building types with reliable janitors and local contractors.
How does the property manager track maintenance requests and work orders?
This needs software. You want a manager with a system that doesn't let maintenance requests fall through the cracks. Online maintenance requests are ideal for tenants.
Who handles after-hours repairs and emergencies?
Verify the problem-qualifications. solver's You don't want an answering machine or someone telling you to wait until Monday to resolve a problem.
What system do they have in place to practice preventative maintenance?
The mechanism that a manager employs to preserve the value of your property and to avoid letting smaller issues develop into larger and more expensive problems in the future is called preventative maintenance. This includes things like a predefined maintenance and inspection schedule, as well as promptly addressing any problems that have been identified.
This is based on the assumption that the owners are willing to make the necessary repairs as they arise. Real estate investors who are successful know that if they are in it for the long haul, they need to engage in long-term practises that maximise property values rather than short-term practises that delay costs and multiply them as a result. Slum landlords may object to this, but successful real estate investors are aware of this fact.
Do they have their own maintenance crew?
In the event that the answer to this question is "yes," do they have workers' compensation coverage? In addition, are they licenced, bonded, and insured? In the event of an emergency, are they reachable at all hours of the day and night?
What contractors do they work with?
Do the contractors have insurance for their employees, as well as a licence, a bond, and workers compensation? Does the management company ensure that the work that the contractors do is of a high quality, that it complies with the codes, and that it is cost-effective? Some proprietors enjoy going the extra mile by conducting background checks on the primary suppliers who will be utilised to make certain there are no warning signs.
Do they have any conflicts of interest with their vendors?
Be wary of any relationships that are founded on factors other than providing quality work at the most competitive price. It is common practise for vendors to provide "referral bonuses" to management companies in exchange for their business. However, this should not be the case; rather than providing "referral bonuses," vendors should provide discounted rates to owners.
What rules do they have in place regarding contractors entering occupied properties?
Check to see that there is a policy in place at this location. If the situation is not handled carefully, there is the potential for trouble whenever maintenance workers or contractors enter occupied units. This is especially true when children are present.
Do they provide itemised statements with receipts for the work performed?
The billing process will now have increased accountability as a result of this change. You should avoid working with a management company that is reluctant to provide reliable documentation of the use of your money because you don't want to use their services.
Looking for comprehensive services on property maintenance? Look no further! Hitch Property Constructions has you covered.
Do they let tenants perform repairs?
The work that tenants produce is of a lower quality, and the fact that they do not have insurance coverage, liability, or workers' compensation leaves you open to legal liability in the event that an accident or injury occurs. Why should you put your home in danger by putting them in situations where they could accidentally electrocute themselves, fall off a roof or ladder, or flood your home?
Make sure that the non-permission to make tenant repairs is included in the written rental agreement if it is the case. If you feel comfortable allowing repairs, you should at the very least require the tenant to sign a waiver and agree that the manager must give approval before proceeding with the work.
Do they allow tenants to hire their own handyman?
Inviting trouble is never a good idea, so the rental agreement ought to prohibit doing this as well.
Which routine upkeep responsibilities (such as mowing the lawn, etc.) do they anticipate the tenant to carry out?
Although offering these services removes the possibility of tenants being neglected and has the potential to increase tenant satisfaction, which in turn helps with tenant retention, this does not constitute a liability risk.
What is involved in their process for preparing a property to be re-rented after a tenant has vacated? How long does this process take?
While you should perform routine maintenance on the property, such as cleaning, painting, and changing the locks, now is also a good time to think about making strategic improvements that will increase your rental income. Find a property manager who will proactively offer feedback of this kind on an as-needed basis and you will have accomplished your goal. The shorter the amount of time it takes to complete the task, the better.
If they can't see the problem, even the most skilled workers in the world won't be able to fix it. The practise of performing routine inspections is an essential part of preventative maintenance.
What Does Property Maintenance Involve?
Planning for seasonal needs
Planning ahead for the changing requirements of your property according to the seasons is possibly one of the aspects of property maintenance that is the most important. In addition to ensuring that appliances are brought online or put into hibernation according to the changing of the seasons, this includes attending to the requirements of the landscape. By paying attention to the growth of the grass and vegetation and taking care of it, it is possible to prevent seasonal shifts in the vegetation from causing problems on a regular basis.
One of the potential issues that may arise is that the drainage on the property becomes obstructed by debris. Because of this, there is a risk of flooding inside the building. If you have access to a service that is able to perform the necessary maintenance tasks for your property during each season, you will be able to avoid a great deal of potentially expensive issues.
The advantages of having someone on call
Many services offer 24-hour emergency numbers, but they're expensive. A property maintenance company with emergency service is preferable. Also, if major weather storms disrupt power or cause weather-related damage, you want your needs met first. Giving tenants a number to call in the middle of the night can save you headaches.
Making sure that problems are spotted before they become costly
Another advantage of utilising the services of a professional company for property maintenance is that the technician will be aware of what he or she is inspecting. They might come to service your refrigerator and be able to determine when the belts are worn down to the point where they are about to snap.
They are also able to determine when furnaces are likely to require maintenance in the near future. Because of this, you won't have to worry about your major home appliances breaking down just when you need them the most. One of the most important aspects of performing property maintenance is reducing the need for expensive repairs.
Saving your time may be more cost-effective.
One thing you can't ignore is the amount of money you'll save on your own time, so keep that in mind. A great number of proprietors fail to assign a monetary value to their time and fail to factor this expense into their overall cost calculations. Doing some of the property maintenance tasks yourself might give the impression that you are saving money, but in reality, you might be losing money because of the other things that it prevents you from doing. Make sure that you factor in that cost to your budget so that you can get an accurate picture of the amount of money that a service will save you.
Reasons you need professional property managers
Saves you effort and time
When you get in touch with us, you will save a significant amount of time and effort that you would have spent taking care of every detail, regardless of how insignificant the problem might appear to be. If we are hired to maintain your property and you rent it out, the people living there will have a pleasant experience because our team will always be available to meet their needs.
Saves you money
It will be a costly endeavour for you to hire a different cleaning crew due to the amount of money you will need to spend on doing so. When you work with us, you won't have to worry about purchasing the necessary cleaning supplies either.
Training and experience are essential components of a successful cleaning and maintenance routine for any property. If you decide to work with our company, you can anticipate that the work will be completed in a timely manner. Our team not only has the necessary knowledge, but they also have the necessary experience to successfully complete the task.
You will not be able to take advantage of all of these advantages unless you hire a building maintenance service provider who is well-known, trustworthy, and reliable (just like we are), and who is also capable of exceeding your expectations in terms of the results they provide.
Common maintenance myths we don’t believe in
We make sure our clients understand our services. Repairing and maintaining rental properties shouldn't be a nightmare. Here are some maintenance myths:
Self-maintenance saves money. Not everyone can do home repairs. If you can, this could save money when managing a rental property. If you're skilled, you can handle basic appliance fixes, plumbing tasks, and repairs. How good are you and how much time will you waste? What's the repair or installation timeline? Even if you have the skills, time, and money, hire a professional.
Tenants want the job done quickly, correctly, and easily. You shouldn't inconvenience your customers to save money.
Tenants should do the repairs and maintenance
We believe that the financial and physical responsibility should lie with the property owner in all cases other than relatively minor ones, such as the replacement of a light bulb or battery. The only possible exemption should be in cases where a tenant intentionally causes damage to the property.
Preventative and Ongoing Maintenance
A comprehensive understanding of the rental property, its upkeep requirements, the staffing necessary to complete the tasks (or the contracting with service professionals), and the budget necessary to complete the tasks are all required for preventative and ongoing maintenance of rental properties. The costs of routine and preventative maintenance need to be weighed against the potential benefits and the outcomes that are desired by the real estate property manager. Line items on a property manager’s routine maintenance list might include:
- Cleaning of common areas;
- Landscape maintenance;
- Regular service to heating and air conditioning systems;
- Periodic inspection of plumbing and electrical items;
- Proper upkeep of wood, roofing & other building components.
Repairs and Corrective Actions
When things break or stop functioning as they were supposed to, it is necessary to make repairs and take corrective actions. On occasion, the repair is of an urgent nature, such as when there is a problem with the heating system in the winter, but on other occasions, these repairs can be scheduled in advance and carried out effectively in groups.
It is the duty of the property manager to be aware of the distinction between the two and to meet the requirements of the renters while maintaining an appropriate level of financial stability. Taking care of minor issues before they escalate into major ones is another thing that needs to be prioritised.
Construction and Remodeling
Construction and remodelling are a part of the facility and building maintenance. Remodel, or construction of the structure might be required:
- For special business requirements of a commercial tenant;
- To correct obsolescence of the structure; or
- To accommodate the special physical needs of a tenant.
It's possible for a real estate property manager to be very skilled in all of the other management functions as well. Nevertheless, if they fail to perform adequate facility maintenance, the condition of the property will deteriorate, which will result in a loss of tenants and a decrease in rents, respectively.
Check out Hitch Property Constructions for a huge range of Melbourne property maintenance services.
Advantages Of Professional Property Maintenance Service
Contracting property maintenance services will save you time and effort managing a commercial facility. If you have multiple tenants, a property maintenance crew is a must and a huge selling point.
Hiring professionals saves time and money. If you decide to maintain the entire property on your own by hiring a separate cleaning crew, you'll need to invest in cleaning tools and equipment, which can be costly.
When hiring a property maintenance service, you agree on a monthly fee. Entrusting your property maintenance to known professionals frees you from overseeing an in-house crew and dealing with labor-related issues. Property managers are your hassle-free connection.
Cleaning requires training and experience. When you hire professionals, you can expect higher efficiency, better job knowledge, and more experience in meeting or exceeding industry standards.
To fully enjoy these benefits, you must choose a reliable and reputable property maintenance service provider. Review prospective providers and screen them as you would a job applicant. This important part of property maintenance will pay off.
FAQs About Property Maintenance
Maintenance expenses for homes include lawn care, plumbing, electrical, and roof repairs as well as replacement of worn-out appliances. Homeowners must also pay premiums for hazard insurance.
Property maintenance is the application of cleaning, safety checks, and repairs throughout residential buildings.
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Property maintenance includes a wide range of responsibilities and requests. A few of these might include responding to a tenant's maintenance requests, maintaining landscaping, servicing and repairing HVAC systems, performing pest control, or even cleaning or painting common areas.
Regular property maintenance saves your property from being prone to heavy damages that might be caused by irregular maintenance or cleaning processes. Small neglected repairs may become costly over time if ignored.